Terms & conditions

These terms and conditions apply to all offers of and agreements of Diamond Flavours BV, registered in the chamber of commerce with number 59160462 located in Venray unless expressly otherwise agreed in writing. By placing an order on our website you agree to be acquinted with these terms and conditions and agree to them.

The offering on diamondflavours.eu by Diamond Flavours BV is desribed with the best possible accuracy. The description provides sufficient details so that the consumer can asses the products being offered for sales. Images displayed on the website give a true representation of the products offered. Small differences in the product shown are possible. Obvious errors or mistakes in the offer are not binding for Diamond Flavours B.V.

The prices mentioned on the website www.diamondflavours.eu are the prices used by Diamond Flavours BV. Throughout the duration of the offer as mentioned on the website prices of the products to be delivered won't increase. This shall not apply when legal regulations like an increase of taxes applies. All prices mentioned on the website are subject to printing and typographical errors. The prices are quoted in euro's unless mentioned differently.

Payment should be made as written down on the website. After placing an order payment should be received within 5 days on the bank account of Diamond Flavours BV. After payment the goods will be shipped. When the payment didn't took place within 10 days the order will not be executed. If another payment is agreed upon after sending an invoice and payment didn't takes place within the stipulated period, Diamond Flavours has the right to increase the invoice amount with adminstrational costs of € 25,- and in that case, Principal, is due statutory interest over the invoice amount without further warning or notice of default. In the event of late payment the client is due to the extra-judicial collection costs amount to 15%.

Diamond Flavours BV garantuees that the delivered products meet the requirements of adequacy and usability and the legislation and provisions that are current at the date of creation of the agreement. The buyer needs to check the products directly after receiving the goods. If it appears that the supplied products are incorrect or incomplete, the the customer has to report this by writing or e-mail to Diamond Flavours BV. The product needs to be returned in its orginal packaging and in new condition. If the complaint is rightly stated by Diamond Flavours BV than Diamond Flavours BV will deliver a new product. Whenever this won't be possible the purchasing amount will be refunded. Diamond Flavours BV assumes no responsibility or liability for incendental or consequential damage as which may result from incorrect use. 

Diamond Flavours BV will register customer details within their customer database. Diamond Flavours BV will handle in respect of the Act on Registration of Personal Data and will not provide customer details to third-parties without further notice.

Diamond Flavours BV shall not be responsible if she can't meet its commitments caused by forced majeure. In cases of forced majeure Diamond Flavours BV may suspend the execution of its obligations and his the right to dissolve the agreement in full or in part.

Diamond Flavours BV assumes no responsibility or liabilty for incendental or consequential damage as which may result from incorrect use. The buyer needs to carefully read the directions on the packaging and act accordingly. If Diamond Flavours BV is responsible but the business liabilty insurance does for some reason not cover the costs the liabilty from Diamond Flavours BV will be limited to the purchasing amount.

Diamond Flavours BV will remain owner of all delivered products for as long as the customer has not fullfilled its payment obligations to Diamond Flavours BV, including legal interest and extra-judicial collection costs. The customer declares that when entering the agreement Diamond Flavours has the right to have a third party to enter any location where products that belong to the reservation of ownership and take these products.

Whenever the buyer uses terms and conditions and these will conflict with the terms and conditions of Diamond Flavours BV than the terms and conditions of Diamond Flavours BV have precendence.

This agreement is subject to Dutch law. Causes of action or disputes shall be brought to the court Limburg located in Roermond, The Netherlands.